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BS BIP 0031

BS BIP 0031

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Achieving ISO/IEC 20000. Why people matter

Published by Publication Date Number of Pages
BSI 03/31/2006 91
PDF FormatPDF Format Multi-User-AccessMulti-User Access PrintablePrintable Online downloadOnline Download
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BS BIP 0031 – Achieving ISO/IEC 20000. Why people matter

Covers the roles and responsibilities of management and process owners. It emphasizes the importance of management commitment to best practice and staffing as part of the requirements of ISO/IEC 20000.

Also available as part of KIT 190.

Product Details

Published:
03/31/2006
ISBN(s):
0580474593
Number of Pages:
91
Product Code(s):
30143863

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